Delivery Details

  1. How Long Will My Order Take To be Delivered?

    This can vary from model to model, we order all stock direct from De Dietrich, most De Dietrich orders are completed within 5-7 working days of ordering.

  2. How Much Will Delivery Cost?

    All orders include FREE Delivery to UK mainland addresses, If you live in an area which is classed as NON UK Mainland, Ie. Scottish Highlands, please call us Before ordering to confirm shipping costs.

  3. What Happens After I Place An Order?
    1. Your products are ordered by us directly from De Dietrich which takes around 3-4 days (subject to availability).
    2. We email you confirmation of your order and advise on an approximate delivery date.
    3. When your products are ready to be dispatched, we will contact you to arrange a suitable delivery day.
    4. 24 Hours Prior to delivery, you will be contacted with an estimated delivery time.
    5. Upon delivery, our delivery team inspect the products and have you sign for the products.

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Kenberne Service Ltd

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